Welcome to the Terra Vista Support Site

Welcome to the new Terra Vista Support Site

This site is your single resource for Terra Vista downloads, updates, news and information. If you are a new user, please register today - you will need to enter your license ID and Support Key during registration, so please have them handy. After you register and we review your registration details, you will receive an email message to let you know your account has been activated. If you have any trouble accessing this site, please contat Terra Vista Support for assistance, or call us at (520) 323-7990 and choose option '5'.

Terra Vista Support Update

Andrey Shishkin, Wednesday April 30 2008 // comment: 0

Please Note!
System upgrades will take place from Friday, May 2nd to Monday, May 5th. At that time web support for Terra Vista and SOFViz will not be available. Please use the phone support option during this time. Thank you for your cooperation!

The Presagis Support Team

***Terra Vista 5.1 Update 3 Patch 2 (Build 260) Now Available***

Andrey Shishkin, Monday April 14 2008 // comment: 0

Terra Vista 5.1 Update 3 Patch 2 (build 260) has been posted, updating previously released patch 1 (build 204).

The download area of the Terra Vista Support site now contains downloads for Terra Vista 5.1 Update 3 Patch 2 - build 5.1.3.260. This includes downloads for: Release Notes, Terra Vista master and Terra Vista compute node. Please note that all Terra Vista updates and patches are cumulative - Update 3 Patch 2 is a complete roll-up of all previous updates and patches.

If you have any questions about this release, please contact Terra Vista Support by emailing support@terrex.com.

Attention GOLD SMS customers: Update 3 REQUIRES new dongle unlocks for GOLD SMS customers.

Attention CTDB 7 Customers: Update 3 REQUIRES new dongle unlocks for ProBuilder and DART.

If you require a new unlock code for your dongle please review the Field Exchange Utility Knowledge Base article on how to generate an unlock code. Send this unlock code to Terra Vista Administration for a new unlock.

NOTE: If you have updated your dongle for Terra Vista 5.1 Update 3 (any build), you do not need to re-request new dongle unlock codes for this update.